I had an interesting problem yesterday. Jason had a similar problem a few weeks ago but was able to work around it. When running a report back to the hold file, the report browser seems to start but can't be seen. This hangs the session. Jason was able to increase the resolution on his display to see an edge of the browser and move it back to the usable area of the screen. Mine was totally gone with the monitor at its highest resolution.
Called Solution Center and talked to Tony Hernandez, who has help me many times before. We went through the whole issue and finally it hit him that the location of the report browser is stored in the datatel.ini file. Sure enough, for my r18 test session the battr (browser attribute) left hand starting position was over 1300 but my screen resolution is only 1280 x 1024. Changed the number to 70, restarted UI and the report shows up! Beautiful.
By the way, with UI 2.2, datatel.ini is in My Documents\datatel
Like I said, Tony's a genius!