Professors sometimes request information about
the progress of tutees and so it is vital that you provide updates
on your clients. These emailed updates will also help you keep
track of your hours. Chris will read all of the emails regularly
and Ann Bomberger will read them from time to time.
Client Record
To make files more confidential and to help make
tutor updates easier, the notes you normally write on paper
about a tutoring session will now be stored on the computer
in the drop-in center.
To access a client record
1) Instead of logging in as "gator," as you normally do log
in as "tutor"
2) in the spot that asks for your password, write the password
given to you
3) look in the folder on the desktop
4) click on the document "Blank Client Record"
5) go to the "file" menu and click on "save as."
6) save the document using the client's name (example, John
Smith).
When we start to accumulate a number of client
records, check to see if there's already a document set up for
the client before you create a new document for him or her.
Should you find an existing file on the client, fill in the
information at the end of the document. Write your client record
as soon as the client leaves. As soon as you finish your client
record, email your tutor update.
Note: Once you've logged in as "tutor,"
you'll need to double click on "re-login" before you can access
your email account. To file your tutor update, copy (press ctrl
and c at the same time) and paste (press ctrl and c at the same
time) the information you wrote in the client record document
into the email.
Tutor Update Protocol
1) Start your email subject
heading with "TU:," followed by a descriptive phrase (ex-"TU:
Lisa Smith" for an update on your match Lisa Smith). The "TU:"
will help us easily screen the emails. DON'T FORGET TO INCLUDE
THE CLIENT'S NAME!
2) Describe the assignment, the issues you covered during the
tutoring session, and the recommendations you made for further
work.
Special Note to Section Tutors: Section
tutors should also include an explanation of the course materials
you have read, how long you read them, office hours held, and
what classes you attended (if any). Email a copy to the professor
whose section you are tutoring.